Privacy Policy
What data does TecnoTOP collect?
We receive, collect, and store information that you add to our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the internet, login data, email address, password, computer and internet information, and purchase history. We may use tools to measure and collect browsing information, including page response times, total visit time on specific pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, contact information), payment details (including credit card information), comments, feedback, recommendations, and personal profile.
How do we collect the data?
When you make a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific actions listed below.
Why does TecnoTOP collect data?
We collect personal and non-personal information to:
To provide and operate the Services;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized notices related to services and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
How do we store your data?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's database. Wix.com stores your information on secure servers behind a firewall.
All direct payment entries offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we store your data?
We may contact you to notify you about your account, to help resolve any account-related issues, to settle a payment dispute, to collect fees or debts, for surveys or questionnaires, for company news, or for any other reason that requires reviewing our agreement in accordance with local laws. We may contact you via email, phone, text message, and mail.
How do I withdraw my consent?
If you no longer wish for us to collect your personal information, please contact us via email at tecnotop@tecnotop.com.br or send us a letter to the following address: Avenida Marcílio Dias, 1043, Liberdade, Resende, Rio de Janeiro, CEP 2751008.
Questions and your contact information
If you wish to access, correct, or delete any information we have collected about you, please feel free to contact us by email at tecnotop@tecnotop.com.br or contact us at the following physical address: Avenida Marcílio Dias, 1043, Liberdade, Resende, Rio de Janeiro, CEP 2751008.
Questions and your contact information
We reserve the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be implemented immediately upon posting on our website. If we make material changes to this policy, you will be notified so that you are aware of the information we collect and how we use it.
Cookie Policy
A cookie is a small data file exchanged between computer applications and stored on your device (such as a desktop, laptop, or smartphone) when you access a website. Cookies have a unique identifier called a cookie identity. This identifier is a series of characters that allows websites and servers to recognize the specific browser where the cookie was stored. Thus, it is possible to differentiate a user's browser from others that have different cookies. In this way, a specific browser can be uniquely recognized and identified by its cookie identity.
What are the different types of cookies?
First-party cookies: These are installed directly by the website you are visiting. They are generally essential for basic website functions, such as keeping you logged into your account.
External Cookies , also known as third-party cookies, are placed on your device by partner websites of the site you visit. They are primarily used to collect analytical data and track browsing behavior for targeted advertising or website performance analysis.
Persistent Cookies These cookies are stored on your device even after you close your browser and are activated each time you visit the website that created the cookie. They are used to remember your preferences and perform session tracking.
Session cookies are temporary and only exist while you keep your browser open. They are used to manage the state of your current visit, such as keeping items in your shopping cart or keeping you logged in during the session.
Flash Cookies: Used by websites that display multimedia content via Adobe Flash, these cookies are capable of storing more data than traditional cookies and can be used for detailed tracking and storage of preferences within Flash content.
What are the purposes of cookies?
Cookies are used by websites to achieve several goals essential to user experience and efficient website operation. Here are the main purposes of cookies:
Proper Display of Website Content Cookies help to correctly load and display website content on different devices and browsers, ensuring that users have a consistent visual experience.
Content and Advertising Optimization: Through cookies, websites can personalize and optimize the content presented to users, including advertising, based on their browsing preferences and previous history. This allows for a more relevant and targeted experience.
Long-Term Functionality of IT Systems Cookies are fundamental to the proper functioning of information technology systems. They help maintain the efficiency and security of website systems and infrastructure over time.
Protection Against Cyberattacks In the event of cyberattacks, cookies can provide crucial information that helps identify the nature and origin of the attack, allowing the competent authorities to take the necessary measures to protect users and systems.
Improved Data Security and Protection: The data collected by cookies is also used to analyze and improve data security measures within a company, ensuring that users' personal information is effectively protected against unauthorized access or leaks.
These objectives demonstrate how cookies are fundamental not only for the basic functionality of websites, but also for ensuring a safe, efficient, and personalized browsing experience for users.
Why does TecnoTOP use cookies?
TecnoTOP uses cookies in various ways and for various purposes, such as:
Making website pages and applications available : so that the user can access and use the website and its features.
Authentication and identification : during the use of TecnoTOP websites and applications, to provide the services requested by the user.
Additional protection : in online customer service and online ordering processes to ensure extra security.
Preserving provided information : how to keep items in the shopping cart while the user browses the online store.
Save user settings : such as where they left off on the website or application, as well as preferences like login, language, font size, and other display settings.
Improving online services : by measuring the use of TecnoTOP's websites and applications, enabling the optimization and adaptation of online services according to user interests.
Advertising and relevant content : using cookies to understand user interests and provide more relevant content on the TecnoTOP website.
Specific functions of the cookies used by TecnoTOP:
Functional Cookies:
Essential cookies: ensure the basic functionality of the website.
Ease-of-use cookies: allow the website to "remember" user settings, avoiding the need to reset them on each visit.
Performance Analysis Cookies: These help improve the website by providing statistics, such as the total number of visitors and the most visited areas.
Interest-Based Cookies: used to provide relevant information about products and services, monitor the effectiveness of advertising, and personalize advertising content according to the user's interests.
Cookie Control: Users can control and/or delete cookies as they prefer. The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics on all websites, please visit this link: https://tools.google.com/dlpage/gaoptout?hl=pt-BR .